Now Hiring · GSA & BPO Divisions

Build Something
That Actually Matters

We're a 15-year-old consulting firm operating across two continents. We're selective, honest about what we do, and we build careers as seriously as we build client outcomes.

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Life at CareDesk

Why People Choose
to Stay

No bureaucracy. No politics. Meritocracy, transparency, and a direct line between your work and the outcomes it drives.

Real Growth Trajectory

We promote from within and build genuine career paths. If you're good, you will not be invisible here — performance speaks louder than tenure.

Two-Continent Network

Work with federal procurement experts in Sherman Oaks and a world-class delivery team in Lahore. Rare cross-border perspective, one unified culture.

Learning-First Culture

GSA regulations change. BPO technology evolves. We invest in training, certifications, and intellectual growth as a business requirement, not a perk.

Conflict-Free Advisory

Everything we do is in our clients' interest. That principle shapes the culture — you will never be asked to put a firm interest ahead of doing the right thing.

Fast, Flat, No Nonsense

Decisions happen fast. No 14-layer approval chains. You'll have direct access to leadership and real ownership of your work from day one.

Competitive Compensation

We know talent is rare. Salaries benchmarked to market, performance bonuses, and a genuine meritocracy that rewards results over face time.

Federal Advisory Division

GSA Consulting Roles

Based in Sherman Oaks, CA. Remote-friendly where noted. Serving U.S. federal marketplace clients.

🏛️ GSA Division · Sherman Oaks, CA
GSA Schedule Acquisition Specialist
Full-Time
📍 Sherman Oaks, CA (Hybrid) 💼 2–4 Years Experience 🏛️ Federal Advisory
Lead end-to-end GSA Schedule acquisition engagements for mid-market and enterprise clients. You will own proposal development, negotiation support, and post-award onboarding — directly interfacing with contracting officers and advising clients on how to position their offers for competitive advantage in the federal marketplace.
GSA Schedule 70 SAM.gov FAR/GSAM Proposal Writing Federal Procurement
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Federal Compliance Manager
Full-Time
📍 Sherman Oaks, CA (Hybrid) 💼 4–7 Years Experience 🏛️ Compliance
Manage ongoing compliance for a portfolio of active GSA Schedule holders. Responsibilities include TDR/IFF reporting, price reduction clause monitoring, mass modification tracking, and audit preparation. You'll be the front line of defense ensuring our clients stay in good standing with GSA contracting officers year-round.
TDR Reporting IFF Filing Mass Modifications APTIS Contract Compliance
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Contract Catalog Analyst
Remote OK
📍 Remote / Sherman Oaks 💼 1–3 Years Experience 📊 Catalog Management
Maintain and optimize GSA Schedule pricelist catalogs for a portfolio of active clients. Handle SIN additions and removals, price escalation submissions, catalog accuracy reviews, and eOffer/eMod submissions. Exceptional attention to detail and comfort working with structured government systems is essential.
eOffer / eMod GSA Advantage SIN Management Data Analysis Excel/Sheets
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Federal Sales Development Rep
Full-Time
📍 Sherman Oaks, CA 💼 1–3 Years Experience 📞 Business Development
Identify and qualify businesses that are strong candidates for GSA Schedule acquisition. You will run outbound prospecting, discovery calls, and pipeline qualification before handing off to senior advisors. This is a high-learning role — you will absorb deep federal procurement expertise while building a sales career in a specialized market.
B2B Sales CRM (HubSpot) Cold Outreach Federal Market Pipeline Management
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Enterprise BPO Division

BPO Services Roles

Based at our Lahore Delivery Center, Pakistan. Building best-in-class offshore operations for global clients.

🌐 BPO Division · Lahore Delivery Center, Pakistan
Customer Support Team Lead
Full-Time
📍 Lahore, Pakistan 💼 3–5 Years Experience 🎧 Customer Support
Lead a team of 8–15 customer support agents handling voice, chat, and email queues for U.S. clients. Responsible for quality monitoring, coaching, SLA performance, scheduling, and reporting. You'll be the bridge between our Lahore center and client stakeholders in the U.S., owning daily operational outcomes directly.
Team Leadership Quality Monitoring Zendesk / Freshdesk SLA Management Client Communication
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Data Processing Specialist
Full-Time
📍 Lahore, Pakistan 💼 1–3 Years Experience 📊 Data Operations
Process, validate, clean, and migrate structured and semi-structured data for enterprise clients. You will work with large datasets, CRM imports/exports, data enrichment pipelines, and document digitization workflows. Speed, precision, and confidentiality are non-negotiable requirements for this role.
Excel / Google Sheets Data Validation CRM Data Entry Python (Preferred) Attention to Detail
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Finance & Accounting Associate
Full-Time
📍 Lahore, Pakistan 💼 2–4 Years Experience 💰 Finance BPO
Perform accounts payable/receivable, reconciliations, payroll processing, and financial reporting for U.S.-based clients. Experience with U.S. GAAP and offshore accounting for American companies is a significant advantage. You'll work directly with client finance teams and be accountable for accuracy and deadline adherence.
QuickBooks / Xero AP / AR Bank Reconciliation U.S. GAAP Payroll Processing
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IT Help Desk Technician
Full-Time
📍 Lahore, Pakistan 💼 1–3 Years Experience 💻 IT Support
Provide Tier 1 and Tier 2 IT support to end users at U.S. client organizations. Responsibilities include ticket resolution, software troubleshooting, user onboarding/offboarding, Active Directory management, and escalation coordination. Must be comfortable working U.S. time zone hours (EST/PST overlap required).
Active Directory Windows / macOS Ticketing Systems Network Basics Remote Support Tools
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HR Process Coordinator
Full-Time
📍 Lahore, Pakistan 💼 2–4 Years Experience 👥 HR BPO
Support outsourced HR functions for U.S. clients including recruitment coordination, onboarding documentation, employee records management, benefits administration support, and HRIS data maintenance. Strong English communication and experience with U.S. HR platforms are essential. Discretion with sensitive employee data is mandatory.
HRIS (Workday/BambooHR) Recruitment Support Employee Records Benefits Admin Confidentiality
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BPO Operations Manager
Full-Time
📍 Lahore, Pakistan 💼 5–10 Years Experience ⚙️ Operations
Senior leadership role overseeing multi-function BPO operations for a portfolio of enterprise clients. Responsible for workforce planning, quality frameworks, SLA governance, client escalation management, and continuous improvement initiatives. This is a high-impact role for someone who has managed large BPO teams and can own client outcomes end-to-end.
BPO Operations Workforce Planning SLA Governance P&L Ownership Client Management
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Graphic Designer
Full-Time
📍 Lahore, Pakistan 💼 Full-time · BPO Division 🎨 Design
Create compelling visual assets for client deliverables, internal communications, and marketing. Proficiency in Adobe Creative Suite required.
Adobe Photoshop Adobe Illustrator InDesign Brand Design Visual Communication
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How to Apply

Our Hiring
Process

We move quickly and treat candidates with respect. You'll always know where you stand. Typical process takes 7–14 days.

1

Apply Online

Submit your resume and a brief note on why this role is the right fit for where you are in your career.

2

Screening Call

30-minute call with our HR team. We'll cover your background, the role details, and answer your questions directly.

3

Skills Interview

A focused 60-minute interview with the hiring manager. For technical roles, a short practical assessment may be included.

4

Offer & Onboarding

Offer letter within 48 hours of final interview. Onboarding is structured, fast, and designed to set you up to succeed from week one.

Don't See the Right Role?

We're Always Looking for
Exceptional People

Send us your resume and tell us what you're looking for. If you're the right fit, we'll create the right role. We've done it before.

Send an Open Application →